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11
For assistance with your product, visit our website
www.blackanddecker.com for the location of the service center
nearest you or call the BLACK &DECKER help line at1-800-544-6986.
SERVICE INFORMATION
All Black & Decker Service Centers are staffed with trained personnel
to provide customers with efficient and reliable power tool service.
Whether you need technical advice, repair, or genuine factory
replacement parts, contact the Black & Decker location nearest you.
To find your local service location, refer to the yellow page directory
under "Tools—Electric" or call: 1-800-544-6986 or visit
www.blackanddecker.com.
FULL TWO-YEAR HOME USE WARRANTY
Black & Decker (U.S.) Inc. warrants this product for two years against
any defects in material or workmanship. The defective product will be
replaced or repaired at no charge in either of two ways.
The first is to return the product to the retailer from whom it was
purchased (provided that the store is a participating retailer). Returns
See ʻTools-Electricʼ
– Yellow Pages –
for Service & Sales
Imported by
Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286 U.S.A.
should be made within the time period of the retailerʼs policy for
exchanges (usually 30 to 90 days after the sale). Proof of purchase
may be required. Please check with the retailer for their specific
return policy regarding returns that are beyond the time set for
exchanges.
The second option is to take or send the product (prepaid) to a
Black & Decker owned or authorized Service Center for repair or
replacement at our option. Proof of purchase may be required.
Black & Decker owned and authorized Service Centers are listed
under "Tools-Electric" in the yellow pages of the phone directory.
This warranty does not apply to accessories. This warranty gives you
specific legal rights and you may have other rights which vary from
state to state or province to province. Should you have any
questions, contact the manager of your nearest Black & Decker
Service Center. This product is not intended for commercial use.
LATIN AMERICA: This warranty does not apply to products sold in
Latin America. For products sold in Latin America, check country
specific warranty information contained in the packaging, call the
local company or see the website for warranty information.
FREE WARNING LABEL REPLACEMENT: If your warning labels
become illegible or are missing, call 1-800-544-6986 for a free
replacement.
TROUBLESHOOTING
Problem Possible Cause Possible Solution
• Tool will not
start.
• Battery will not
charge.
• Battery not
installed properly.
• Battery not
charged.
• Lock-out button not
actuated.
• Battery not
inserted into
charger.
• Check battery installation.
• Check battery charging
requirements.
• Pull back on lock
button/actuate trigger.
• Insert battery into charger
until green LED appears.
Charge up to 8 hours if
battery totally drained.
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